Privacy Policy
At Valente Plumbing, Heating & AC, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (https://valenteplumbingheatingac.com/) or use our HVAC services.
1. Information We Collect
We collect the following types of information to improve our services and better serve your needs:
Personal Identifiable Information (PII): When you contact us through our website or sign up for services, we may collect personal details like your name, email address, phone number, physical address, and any other information you voluntarily provide.
Non-Personal Information: We may collect data such as your IP address, browser type, operating system, and the date and time of your visit to better understand how you interact with our site.
2. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide you with information about our HVAC services.
To schedule and fulfill HVAC service requests, including installations, repairs, and maintenance.
To improve our website’s user experience and performance.
To send periodic emails or communications regarding promotions, updates, or industry news (only if you have opted in to receive such communications).
To analyze site traffic and customer behavior to improve our marketing strategies.
3. Sharing Your Information
We do not share, sell, or trade your personal information with third parties unless it is necessary to provide our services, or required by law:
Service Providers: We may share your information with trusted third-party vendors who assist us with operations such as payment processing, scheduling, or website maintenance. These providers are contractually obligated to keep your information secure.
Legal Obligations: If required by law, we may disclose your personal information to comply with legal processes or governmental requests.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device that help us remember your preferences, analyze site traffic, and personalize content. You can adjust your browser settings to reject cookies, but this may limit the functionality of certain features on our website.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the following rights regarding the personal information we collect:
The right to request access to the personal data we hold about you.
The right to request the correction of inaccurate or incomplete information.
The right to request the deletion of your data, subject to any legal obligations to retain it.
The right to withdraw consent for receiving marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies for more information on how they handle your data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Valente Plumbing, Heating & AC
Email: nick@valenteplumbingheatingac.com
Phone: (774) 573-7294